Frequently asked questions

do you still have questions?

Some of our frequently asked questions are answered here.

However, if there is still a lack of answer to a burning question, you can contact us under the tab “contact”.

Tel: +45 42 90 9024


Opening hours customer service

Mon – Fri: 16:00 – 18:00
Sat – Sun: Closed
Holidays: Closed

Whats your return policy

You can always return your sandals of up to 14 days.
They may only have been used indoor and must be sent back in original box. You pay the taxes, which you can buy at attractive prices in our webshop. As soon as we recieve your sandals back, we will refund the full buying price to the card used to fill the order.

How do I track my order

When we send a delivery with PostNord, you will recieve an email directly from the courier, that will provide you with the updates on your delivery.

How are your sizes

Aerowalk sandals are normale EU sizes, but depending on how wide your space between your toes is, they can be sized up once.
You can see a detailed size-guide on our webshop.

Do you have any dealers

Yes. Aerwalk is sold by a big network of dealers. Many is clothing stores or foot therapists.

You can see a list of our dealers on